Lori-Lee Sephton

Gatineau, Quebec

Tel: 613.852.4526

Email: lorileesephton@outlook.com

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HIGHLIGHTS OF QUALIFICATIONS AND SKILLS

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• Currently enrolled in the Social Service Worker Diploma Program at Sheridan College,

graduating April 2022

• Applying the skill set that is the role of a Project Coordinator with the advantage that

allows myself to be an advocate to others

• Adaptability skills in various situations that allows me to meet multiple daily deadlines

and work on multiple projects effectively

• Excelled skills of organization, time management, active listening, and critical problem

solving to allow me to be more proficient within the workplace

• Proficient in Microsoft Office: Word, Excel, PowerPoint; Webex; Slate learning software,

Sage, Business Vision, Bambora, Adobe, AS400 and Quick Books

• First Nations Status Card holder, Clean Vulnerable Sector Check and Clean Criminal

Record Check

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EDUCATION & CERTIFICATION

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Social Service Worker Program Expected Date of Graduation: April 2022

Sheridan College, Oakville ON

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Health and Safety in the Workplace June 27, 2021

Government of Ontario

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Safe Talk June 21, 2021

Living Works

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TCPS2 May 28, 2021

Panel on Research and Ethics

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Human Rights January 21, 2021

Ontario Human Rights Commission

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RELEVANT WORK EXPERIENCE

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Product Solutions West, Calgary AB July 2011-November 2020

Office Manager/Controller

Distributes smart and custom home automation products to Custom Integrators and Canadian

Electronics Retailers within Canada.

• Supervised and assisted with the operations and procedures for office staff, sales

department, warehouse staff and provided exceptional customer service to current and

potential clients.

• Responsible for all AR/AP, general ledger postings, bookkeeping, account reconciliation,

year-end, inventory management, purchasing, and vendor relationships.

• Worked with Canadian Customs Brokers for incoming international shipments

worldwide. Provided correct tariff and NAFTA documentation.

• Coordinated and planned the office functions locally and abroad, accommodations,

relocations, equipment, supplies, forms, and event planning for social events

• Trained and implemented the existing staff and new with new software products,

inventory, policies, and procedures.

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Marchand Electric, Ottawa ON June 2011-June 2012

Office Administrative Assistant

Assisted the office controller with customer accounts and ensured the daily operations within

the office environment were being maintained.

• Answered phones inquires on inventory product, account details, credit references

for suppliers, and stock inquiries

• Processed payments through the payment processing merchant and posted to the

customer accounts using Business Vision as the busines software system

• Responsible and maintained detailed sales values, balancing bookkeeping,

ensured accurate GL postings and transactions

• Posted invoices to both customer and vendor accounts and validated the

correct values and identified any errors and presented the errors to my

superiors.

• Established work priorities, delegated work to office support staff, an ensured

deadlines were met, and procedures were followed

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Westburne Electric, Ottawa ON June 2010-June 2011

Project Coordinator

Provided support to the Project Manager and oversee the day-to-day commercial

projects and provided aid when required.

• Coordinate projects, inventory, shutdowns, shop drawings between vendors, sales

teams, customers, and management.

• Excellent analytical and problem-solving abilities with customers and co-workers in our

work environment online and offline

• Ensured documentation was maintained throughout the length of the project and the

project team adheres to provided timelines and deliverables

• Purchased inventory through the DPM, expediate and followed up on the orders,

validated the pricing and reconciled the billing with the purchase orders.

• Maintain business relationships with the vendors, suppliers, project team and resolve

any concerns that may have arised.

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VOLUNTEER EXPERIENCE

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Matthew House Ottawa Refugee Shelter, Ottawa ON September 2020-Current

Social Service Worker Placement Student

Faith based, volunteer-driven shelter located in Ottawa for the marginalized

population to establish a safe, healthy home within our community.

• Provided support as a caseworker to various clients for tasks regarding their immigration

to Canada.

• Engage residents at the shelter in learning about the Canadian culture, policies, and

procedures.

• Followed up with various completed documents for their Ontario Works, Housing, Legal

Aid, CIC, IRB, Immigration Medical, and retrieving health card, SIN, and driver license.

Strathmore Emergency Shelter, Strathmore AB December 2018-December 2018

Volunteer Support

Non-profit organization providing emergency life necessities and holiday essentials to the

residents of the shelter for the holiday months.

• Volunteered during the Christmas holiday reached out to local business to donate

products and services for the residents that resided in the shelter.

• Meet and greet with the residents, staff, and local business owners to assist the request

for the items required for the residents.

• Created professional relationships to seek potential businesses to donate through the

holiday and monthly contributions

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REFERENCES AVAILABLE UPON REQUEST